Legal

Privacy Policy

Last updated: May 2026 · Simple Optimum Solutions · simple-ops.ai

Simple Optimum Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Policy describes how we collect, use, and safeguard information when you visit simple-ops.ai or engage our services.

1. Information We Collect

We collect information you voluntarily provide when you contact us through our website or engage our services.

Contact form submissions: When you complete the contact form at simple-ops.ai, we collect your name, email address, company name (if provided), and the content of your message. This information is used solely to respond to your inquiry.

Service engagements: When you become a client, we may collect additional business information necessary to deliver our consulting services, including organizational data, operational metrics, and systems documentation. This information is governed by a separate engagement agreement.

Automatically collected data: Our website may collect standard server log data including IP addresses, browser type, referring pages, and pages visited. We use this data in aggregate, anonymous form to understand how visitors use our site.

SaaS platform services: If you subscribe to one of our software platforms, we collect and process data necessary to deliver that service (such as configuration settings, usage logs, and integration metadata). The specific data collected depends on the platform and is described in the applicable service agreement. We do not collect data beyond what is necessary to operate the service.

2. How We Use Your Information

We use the information we collect for the following purposes:

›To respond to inquiries: Contact form submissions are used exclusively to communicate with you about your interest in our services.

›To deliver services: Client information is used to perform the consulting, AI strategy, and technology implementation work you have engaged us for.

›To improve our website: Aggregated, anonymized usage data helps us understand which content is most useful and how to improve the visitor experience.

›To comply with legal obligations: We may use or disclose information as required by law, regulation, or legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Email Communications

If you submit a contact form inquiry, we will respond to your request via email. We do not add contact form submitters to any marketing mailing list without explicit consent.

If you engage our services and consent to receive updates, we may occasionally send relevant information about our work. You may opt out of such communications at any time by replying to any message or contacting us at info@simple-ops.ai.

4. Third-Party Services

We use the following third-party services that may process information submitted through our website:

›Resend (email delivery): Contact form submissions are transmitted via Resend, a transactional email service. Resend processes your name and email address to deliver your message to our inbox. Resend's privacy policy is available at resend.com/legal/privacy-policy.

›Vercel (website hosting): Our website is hosted on Vercel's infrastructure. Vercel may collect standard server log data. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

›Stripe (payment processing): Subscription payments for our SaaS platforms are processed by Stripe, Inc. Stripe collects and processes payment card data on our behalf. We do not store credit card numbers or sensitive payment information on our systems. Stripe's privacy policy is available at stripe.com/privacy.

We do not use third-party advertising networks, behavioral tracking pixels, or social media tracking cookies on this website.

5. Data Retention

Contact form inquiries are retained for up to 24 months to allow us to provide continuity in any follow-up communications. Client engagement data is retained in accordance with the terms of each engagement agreement and applicable legal requirements.

You may request deletion of your contact form data at any time by emailing info@simple-ops.ai. We will respond within 30 days.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. All data transmitted to our website is encrypted via HTTPS/TLS. Contact form submissions are transmitted via encrypted channels.

However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to avoid sharing sensitive personal or financial information through web forms.

In the event of a data breach that affects your personal information, we will notify affected individuals within 72 hours of becoming aware of the breach, to the extent required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

›Access: Request a copy of the personal information we hold about you.

›Correction: Request correction of inaccurate or incomplete information.

›Deletion: Request deletion of your personal information, subject to certain legal exceptions.

›Portability: Request your information in a structured, machine-readable format.

›Objection: Object to certain uses of your information.

To exercise any of these rights, contact us at info@simple-ops.ai. We will respond within 30 days. We do not charge a fee for reasonable access requests.

8. Cookies

Our website uses minimal cookies. We do not use advertising cookies or cross-site tracking cookies. We may use a session cookie to maintain basic functionality during your visit. Our website hosting provider (Vercel) may set performance-related cookies.

You can configure your browser to reject cookies, though this may affect some website functionality.

9. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us at info@simple-ops.ai and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Simple Optimum Solutions

Email: info@simple-ops.ai

Website: simple-ops.ai

We will respond to all privacy-related inquiries within 30 business days.